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heateam achieves seventh position in 2010 Top Call Centres for Customer Service
(26/11/2010)

UK boiler manufacturer Baxi Group’s after sales operation heateam has be ranked seventh in the 2010 Top 50 Call Centres for Customer Service. It is the only heating company to be in the top 10, and beat some of the UK’s best known brands. Lee Robinson, Baxi Group Customer Service Director, said: “This is a fantastic achievement for heateam and we are delighted with this result. We built on our results from last year, when we came 18th, listened to the recommendations made and pulled togeth... [more]

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